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Have You Met Moola? Introducing Dental Claim Support's friendly mascot for dental RCM

August 8th, 2023 | 4 min. read

Have You Met Moola? Introducing Dental Claim Support's friendly mascot for dental RCM Blog Feature

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Introducing the new DCS mascot, Moola: The face of our revenue cycle management services! 

When it comes to running a successful dental business, revenue cycle management (RCM) is one crucial aspect that often gets overlooked. 

The efficient handling of billing, insurance claims, and patient payments can significantly improve a dental business's financial health. 

At DCS, we understand the importance of streamlined RCM processes, which is how we have evolved from humble beginnings to become a leading full-service dental RCM provider. 

Let's explore how Moola, our new mascot, represents the many hands needed to manage revenue and unlock the full potential of your dental business.

DCS has developed into a full-service dental RCM provider

DCS started as a dental billing company dedicated to helping dental practices navigate the complexities of insurance claims. Over time, we recognized the importance of a comprehensive approach to RCM that addresses all 7 stages of the revenue management cycle.

Our journey led us to expand our services and become an end-to-end RCM company who provides support for your entire revenue cycle. We also grew to serve dental service organizations (DSOs) in addition to private dental practices.

So, why is RCM important in healthcare?

RCM is the lifeline of every healthcare organization, including dental businesses. It involves the coordination of critical financial processes, such as insurance verification, insurance billing, patient collections, and payment processing. 

Recognizing the great significance of RCM for a dental business’s financial health has helped us offer exceptional support to our customers and continue to grow as a company.

RCM is a symphony of connected processes—and DCS handles it all

Revenue cycle management encompasses the entire process of handling a patient's account, from the initial appointment through final payment. The seven key steps of RCM include: 

  1. Patient registration
  2. Insurance verification 
  3. Presentation and acceptance of treatment
  4. Claim submission
  5. Insurance payment posting
  6. AR management
  7. Patient collections

These steps of the RCM process are interdependent; a misstep in one stage can have a domino effect on the entire cycle. Seamless coordination between registration, insurance verification, and claim submission is vital to ensure timely and accurate payments.


Related: 7 steps of revenue cycle management: A step-by-step guide for your dental team


Imagine our Moola, with its tentacles, gracefully managing the many steps of the RCM process to minimize claim denials and maximize your revenue for your dental business. 

1-moola-meaning (1)

Each tentacle represents an arm of DCS services: 

  • Insurance claims management
  • Insurance verification
  • Patient billing
  • Credentialing 

At DCS, we provide that smooth operation with specialized expertise at every stage of our optimized RCM process. Our RCM experts ensure a harmonious flow of information and tasks to keep the revenue cycle efficient and effective, ultimately leading to improved financial health for your dental business.

Our experts use finesse and years of experience to collect more for you

At DCS, we understand that a healthy revenue cycle is the backbone of a successful dental business. By optimizing RCM, we help dental businesses collect more revenue and reduce outstanding accounts, providing more resources for them to invest in:

  • Patient care
  • Patient experience enhancements
  • State-of-the-art-equipment
  • Staff training, and
  • Growth initiatives

Related: Dental providers thrive with outsourced revenue cycle management: 5 key benefits you’ll see


Efficient RCM leads to increased revenue collection from insurance companies and patients, helping dental businesses collect what they rightfully deserve.

Collect more moolah to unleash the full potential of your dental business

Moola, our charming multi-armed mascot, embodies our dedication to handling the intricate RCM processes for your dental business. The complex nature of RCM demands both expertise and efficient handling of tasks at every stage.

At DCS, we bring both to the table, helping dental businesses thrive financially and focus on providing excellent patient care. As with Moola's extra arms, we ensure that every aspect of the revenue cycle is expertly orchestrated, leading to improved financial health for your dental business.

Your dream of a stress-free, financially prosperous dental business can come true. Our team of experts and Moola are ready to streamline your RCM processes and maximize your revenue potential.

Transform the financial future of your dental business today: Book a call with an RCM expert. 

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