dental-billing-careers-dental-claimsupport

Current Open Positions

Dental ClaimSupport is seeking a self-motivated, detail-oriented Medical/Dental Billing Specialist who can positively impact our fast growing dental billing company. The ideal candidate has at least 1 year of experience in the dental/medical field, works well with others, understands insurance plans and has a basic knowledge of insurance coding

Job Description

  • Proper posting of insurance payments
  • Required adjustments taken on insurance payments
  • Accurate billing and queueing of patient statements
  • Accurate notation of patient accounts
  • Payor website utilization
  • AR reports worked diligently and routinely
  • Providing necessary information and documentation requested by insurance companies for claim payment
  • Sending insurance claims • Ensuring timely filing of all claims • Reviewing insurance denials and actively working accounts for payment
  • Utilizing HIPAA guidelines at all times

Ideal Candidate

  • 1+ years billing and collections experience in a medical/dental office
  • High School diploma or GED; some college coursework preferred
  • Proficiency in Microsoft Office (Excel, Word, Outlook, etc.)
  • Knowledge of medical/dental terminology and billing
  • Knowledge of CPT coding, ICD 10 and ADA coding
  • Knowledge of government, commercial and third-party payer regulation
  • Maintain current status with Accounts Receivables
  • Well-organized, diligent and good communication and computer skills
  • Quick learner, personable, friendly and a team player

This position requires a comprehensive understanding of accounts receivable in a healthcare (Dental or Medical) setting. Experience in a dental office not a requirement, willing to train the right candidate.

Responsibilities Include:

  • Interpreting and processing EOB’s from insurances.
  • Prepare and submit clean claims to dental insurance companies either electronically or by paper.
  • Ensure dental office is reimbursed for all procedures by following up on accepted or denied claims and investigating rejected claims to determine why denial was issued.
  • Handle patient information about patient treatment and related procedures to ensure proper coding.
  • Using computers to read charts on various dental practice management softwares.

Requirements:

  • Team player
  • Effective written and verbal communication skills
  • Excellent math skills
  • Ability to learn new computer programs and systems
  • Ability to effectively and correctly communicate to the staff, management, and payers
  • College Diploma
  • Preferred Knowledge of third-party operating procedures

Job Details:

  • Pay dependent upon experience.
  • Medical and Dental Benefits available after 90 days.
  • Ability to move up.
  • This is a fast-growing company and currently one of the nation’s leading dental billing companies.
  • This is a Full-Time Position- 40 hours per week with PTO and Paid Holidays available. Monday – Friday 8-5
  • This IS a work from home job! 

Reports to: 

EVP of Marketing 

Headquarters: 

Savannah, GA

Job Location: 

This is a remote position. However, a bonus if you’re located within a commutable distance from our office in Savannah, GA.

What we do at Dental ClaimSupport: 

We are a dental billing company that works with dentist and dental offices across the United States.  Our mission is to ensure dentists get paid by eliminating insurance strain.  Our dental billing systems and processes allow our employees to work insurance claims effectively and efficiently to increase insurance revenues for the dental practices.  

Position Summary: 

We’re looking for an agile, results-driven, detail-oriented digital marketer to own the direction and execution of our strategic efforts to increase brand awareness, qualified lead generation, and sales. 

In addition to experience in digital marketing, the right candidate will possess a growth mindset. They will also be an exceptional communicator with superb interpersonal skills, who can interface with sales and leadership with ease.

How the Digital Marketer fits in:

Let’s measure our marketing efforts, our ROI, and results of new clients on how they heard about us. Let’s expand our efforts to increase qualified leads for the sales team.  

You will be part of a team effort that includes a Content Team: a Content Manager and Subject Matter Experts that will all work together to increase keywords and marketing efficiencies.

Salary Range:

$60,000-$80,000 based on experience.

 

In this role, you will:

  • Plan and execute multi platform digital marketing campaigns.
  • Own our brand messaging strategy and standards. 
  • Oversee email marketing and lead nurturing efforts. 
  • Plan and run conversion testing and other experiments. 
  • Own the use of our marketing technology platforms. 
  • Be the point of contact for related vendors and agencies, as needed.
  • Coordinate with our content manager on the scope and direction of content creation. 
  • Develop and execute an ongoing content promotion strategy. 
  • Act as our community manager on our social media accounts. 
  • Work with the sales team on lead qualification, marketing-to-sales handoff processes, etc.
  • Work with the leadership team to understand business objectives and revenue goals, as part of the strategy development process. 
  • Create landing pages and other conversion opportunities. 
  • Report on key results and other predetermined KPIs on a regular basis, such as website traffic, lead generation, revenue attribution, and so forth.
  • Proactively stay on top of digital marketing trends and news, so as to inform future growth strategies and opportunities. 
  • Oversee paid media advertising campaigns on Google, LinkedIn, Facebook, and so on.
  • Act as the owner of our website performance, with a focus on optimizing for search and user experience.
  • Manage Content Team including Content Manager to produce 3 articles per week

Success Criteria:

  • Increase brand awareness
  • Engage more sales leads
  • An increase in defined customer engagement metrics
  • Website and social media traffic growth
  • Increases in key search engine keyword rankings
  • Increase in conversion metrics
  • Acquire customer feedback and testimonials/case studies

 

Requirements:

    • Do you have experience in the digital marketing field?
    • Do you love Hubspot?
    • Do you love helping companies grow and achieve results?
  • Have you read “They Ask You Answer” by Marcus Sheridan?
  • Are you well versed in SEMrush?
  • Do you have project management skills, with a keen eye for detail?
  • Are you comfortable working in a fast-paced, deadline-driven environment?
  • Do you have experience with marketing automation, email marketing, and other related platforms?
  • Are you a passionate, creative thinker with exceptional analytical skills? 
  • Are you a Team player with superb collaboration and communication skills?
  • Do you have outstanding communication and interpersonal skills?
  • Do you have a finger on the pulse of what’s happening in digital marketing, with an insatiable hunger for learning?

The ideal candidate:

  • Has at least 2-3 years of relevant agency account management experience.
  • Maintains several digital marketing certifications (from Hubspot or other credible sites)

Our Company Values:

  • Customer Success
  • Predictability
  • Relational Believability
  • Dialed In
  • 5 Wins
    • The Dentist
    • The Dental Office
    • The Patients
    • DCS Team
    • Our Community

Benefits:

 

  • Health, Vision, and Dental Coverage
  • Company matched 401k
  • The option to work remotely
  • A flexible work schedule
  • Paid Time Off
  • A culture of learning 
  • The opportunity to play a key role in a rapidly growing company

 

To apply for the Digital Marketer position, please only send information and resume to [email protected]

Reports to: 

CEO

Headquarters: 

Savannah, GA

Job Location: 

Remote or Savannah, GA 

(Bonus: if you are a commutable distance to Savannah, GA)

What we do at Dental ClaimSupport: 

We are a dental billing company that works with dentist and dental offices across the United States.  Our mission is to ensure dentists get paid by eliminating insurance strain.  Our dental billing systems and processes allow our employees to work insurance claims effectively and efficiently to increase insurance revenues for the dental practices.  

Position Summary: 

We are looking for a qualified Operations Manager to own the operations for our company. You will be in charge of overall company performance, metric monitoring, and reporting directly to the CEO.  You will be managing operations of 100+ employees from Account Managers to Team Leads and Senior Team Leads. You will be responsible for growing business with Onboarding and Retention.  You will be creating KPIs to measure, monitor, and optimize efficiencies to decrease variability.

How the Operations Manager fits in:

Let’s increase our efficiencies, our ROI, and the results of new clients and capture on how they heard about us. Let’s expand our efforts to increase revenues. Let’s build our operations team with great minds.

You will be part of a team effort that brings data, culture, and results together. You will join a remote environment where customers and employees are number one – where core values matter.

Salary Range:  

$80-$100k based on experience.

In this role, you will:

  • Oversee day-to-day operations 
  • Expand and monitor KPIs to grow the business
  • Increase financial performance of company
  • Work to streamline departments
  • Manage Client Experience, Onboarding, and Retention Teams
  • Collaborate with other departments to ensure company success
  • Facilitate and run meetings
  • Manage remote employees
  • Establish, communicates, and implements operations-related policies, practices and standards to ensure effective and consistent support and execution.
  • Perform other related duties as assigned by CEO
  • Execute given projects
  • Live and teach the companies values and mission

Success Criteria:

  • An increase in performance metrics
  • Employee feedback results
  • Client feedback results
  • Acquire customer feedback and testimonials/case studies
  • Overall growth of company with clients, employees, and revenue
  • A high performance team

Requirements:

    • Do you have experience in Lean or preferred for Six Sigma?
    • Do you have experience in B2B operations?
    • Do you have a Business degree or preferred for an MBA?
  • Have you read “They Ask You Answer” by Marcus Sheridan as a bonus?
  • Do you love Excel?
  • Are you detailed and organized?
  • Are you an excellent communicator — written, verbal, visual?
  • Are you a thoughtful listener? 
  • Do you understand how to use data to inform all strategic decisions?
  • Do you operate well with giving and receiving feedback? 
  • Do you have a team mentality?
  • Have you ever worked in Hubspot? (Bonus if so)

The ideal candidate:

  • Has at least 5-10+ years of relevant B2B operations experience 
  • Has experience with Lean Six Sigma

Our Company Values:

  • Customer Success
  • Predictability
  • Relational Believability
  • Dialed In
  • 5 Wins
    • The Dentist
    • The Dental Office
    • The Patients
    • DCS Team
    • Our Community

Benefits:

  • Health, Vision, and Dental Coverage
  • Company matched 401k
  • The option to work remotely
  • A flexible work schedule
  • Paid Time Off
  • A culture of learning 
  • The opportunity to play a key role in a rapidly growing company

To apply, please send resume and information to [email protected] with the Job Title in the subject line.  (There is no need to apply via hiring.dentalclaimsupport.com.)

JOIN OUR TEAM

We’re proud to have a positive and healthy work culture with equal opportunities for every qualified applicant. We look forward to reviewing your application.

Applicants, please fill out the appropriate applications below.

Our headquarters is located in Savannah, GA.

We are currently only hiring for remote positions.

Please avoid using our Live Chat or phone calls to follow up or ask questions about the application process.  You will be contacted by our HR Team once your application is reviewed. Thank you!

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