Outsourcing a service of any kind can feel like a huge decision. We know outsourcing your dental billing, specifically, is no exception. When your dental practice needs to add support from a third party, you need a group of people you can trust since they’re literally going to be getting your business paid.

No. Article over. Alright, alright, just kidding! But let’s get down to brass tacks on this. As a content-driven organization, we rarely write biased articles. We do our best to weigh the pros and cons, understand why anyone does anything a certain way, and write the content that way.

You’re a dentist whose administrative team is overworked and the person who takes care of billing has other responsibilities to tend to. Your collections percentage is down and your aging report is up. You’re searching for solutions such as outsourcing your dental billing. As you’re doing this research, you’ve come across Dental ClaimSupport and you can’t help but wonder: What makes you guys so different from the other choices?

Your front office is overwhelmed with checking patients in, answering the phones, running aging reports, posting payments and communicating with insurance companies. Whether you are a small dental practice or not, the billing process feels like a lot of extra work after you have dealt with everything else. Making sure claims went through and were paid correctly feels tedious and time-consuming. You’re ready for someone to take on some of the responsibility. You’re looking to outsource your billing so that the front office staff can focus on what’s in front of them, such as taking care of patients and answering phones, and overall making sure the office is running smoothly.

As you try to understand why your collections percentage is down at your dental practice, you begin to wonder if there is a resource to invest into that will mend your problem to help bring in more money. You need something (or someone) who will work well with your staff while also guaranteeing results. You know your business team would benefit from being relieved of some of the strain that comes with dealing with insurance companies, but you need to know if an outsourced dental billing company, like Dental ClaimSupport, is worth the investment and change. We get it, you need to weigh your pros and cons, and all of your options. Is outsourced dental billing even right for you? Is making a change like that worth the time and money?

A new patient just called your office and asked if you accepted their HMO. Your staff doesn’t know the answer to the question. There are a lot of specific abbreviations and acronyms in dental insurance terminology. It’s common to get tripped up on it. Understanding these terms is important for anyone in the insurance or billing industry, or anyone that deals with insurance on a regular basis. We get it, this can feel like homework… You already went to dental school and worked hard, and learning dental insurance basics can feel monotonous. In this article, we’re going to make it really simple for you to understand one of the most basic components of what dental insurance is: HMO versus PPO. While HMO is generically used, most dental plans are referred to as DHMO or DMO, with the D indicating it is a dental plan, not a medical plan.

Performing insurance verification is both time-sensitive and time-intensive. It’s also costly. On top of that, it’s hard to find someone who actually likes to do monotonous work. When it boils down to it, you need someone performing accurate insurance verification on your behalf for the least amount of dollars possible.

2020 had a huge impact on all of us. It feels like everything has changed, for better or for worse. Many of the dentist offices we work with had to restructure their staff, let people go or move people to other positions.

Outsourced dental billing is a variable of your practice that you haven’t been able to dedicate enough time to, whether you are an office manager, a dentist or the owner of the practice. Perhaps you are all three, in which case, you are truly in need of someone else to take care of your billing. You’re spread too thin and you need something you know will make sure you’re collecting what you’ve earned from each patient and dental insurance company. Dental Claim Support (DCS) is an outsourced dental billing company that is focused on lifting the burden of sending all dental claims, posting insurance payments, and researching all claims on your outstanding insurance aging report. Every nitpicky detail about dental billing, every frustration you may have about collecting payments, will be taken care of by an account executive who has spent years helping dental practices around the United States with streamlining their billing process.

Like every place of business, it takes time to perfect the billing process. We all have our own systems and like to do what makes sense to us. While there isn’t an end-all, be-all step-by-step set of rules for billing, there are some common questions that are likely to be asked in the process, one of them being, “how often should my dental office be sending insurance claims?” Whether you are an experienced billing coordinator, just trying to increase your collections percentage, or a brand new practice owner learning the ropes on getting paid by insurance companies, this is an important question to know the answer to!