Confidently manage dental coordination of benefits to skyrocket your revenue

Sometimes the thing you fear most is what will supercharge your life — or, in this case, your dental business’ revenue.

The rules of dental coordination of benefits (COB) are a point of contention in the dental industry because of how confusing they can be. Some dental businesses won’t take patients who are covered by multiple insurance plans, simply to avoid dealing with COB. 

But when you properly manage coordination of benefits, you’ll face fewer denials and collect more from your insurance claims to increase your overall revenue.

So, it’s time to build your confidence around dental COB. 

This article will guide your dental team to unlock their true potential by facing coordination of benefits without fear and frustration. And we even reveal your secret weapon for solving COB confusion: RCM experts who know the ins and outs of coordination of benefits rules. 

Let’s start with putting a name to the face, so to speak. 

Let’s decode coordination of benefits in dental insurance

COB determines how multiple insurance plans work together to cover a patient's dental expenses, and it’s a critical aspect of dental insurance.

One insurance plan will be the primary insurance, while the other is secondary, and you’re requesting reimbursement from both. Occasionally, there are third (tertiary) and fourth (quaternary) insurance plans.

Managing a coordination of benefits can get confusing because of the many rules, scenarios, and conditions there are when multiple insurance plans cover a patient. 

Related: 10 standard Coordination of Benefits rules for dental insurance billing

But your dental business will make more money once you understand the role of COB in dental insurance and use best practices to both submit accurate claims and reduce the chances of denials and payment delays.

When you properly manage coordination of benefits for your dental business, you’re creating opportunities to grow financially and professionally. Let’s dig deeper into that.

Effective COB management will supercharge your profits

When you confidently and accurately coordinate benefits for patients covered by multiple insurance plans, your revenue will get a huge boost.

Your effective management of COB will: 

1. Maximize insurance reimbursements: You will receive the maximum reimbursement from all insurance providers when you effectively manage COB.
2. Prevent claim denials and minimize payment delays: You will submit accurate claims and reduce the chances of denials and payment delays when you follow COB rules.
3. Identify potential revenue opportunities: You can uncover additional revenue streams for your dental business through COB knowledge that reveals secondary — and perhaps tertiary and quaternary — insurance coverage options.
4. Enhance patient satisfaction and loyalty: Accurate calculations for out-of-pocket expenses fosters trust and loyalty among your patients. 

Collecting all you’re owed is how you stay profitable as a dental business. With insurance claims accounting for nearly half of your overall revenue, submission of COB claims is critical to your financial health. 

Gain confidence with coordination of benefits by using RCM services

Revenue cycle management (RCM) services ensure that dental businesses like yours receive the greatest revenue by reducing the time and effort between treatment and payment. RCM services streamline your dental business’s financial processes, including COB management, ensuring a seamless flow of revenue. 

Keeping up with COB rules is a hurdle for many dental teams, but our experts at DCS receive continuous training that keeps them up-to-date on COB rules and exceptions. 

To fully master COB for your business, you can spend time, money, and resources educating your team — or you can partner with RCM experts who will guide your team through COB rules. These experts will then handle the claims submission and follow-up process for you. 

Our RCM services at DCS will help you succeed in all things insurance billing, including coordination of benefits. You will optimize your processes and increase revenue when you have access to experts who pool their knowledge to deliver the best service to dental teams.

Read more about how RCM services alleviate similar pain points at your dental business.

Fearlessly navigate COB rules: Harness the power of RCM services for dental success

COB rules are challenging to navigate. But you can increase your pool of patients, and therefore increase your revenue, when you accept dental patients covered by multiple insurance plans. 

And you don’t have to go it alone. You can face dental COB confidently with experts by your side. RCM experts bring the knowledge needed to submit accurate claims for quick reimbursement, no matter how many insurance plans cover your patient. 

You, your team, and your dental business depend on the accuracy of the claims you submit. Ensure the survival of your dental business with an RCM service provider who will maximize the collection of your insurance claims and patient payments. 

Maximize the revenue potential of your dental business. Talk with one of our skilled RCM experts.