How much do DCS Patient Billing services cost?

Dental patient billing refers to your process for collecting payments from patients, and it presents a challenge you won’t see with insurance billing…

Collecting from patients is a sensitive business — you need to collect what you’ve earned and are owed, but you also want to preserve a positive relationship with the patient. Because of difficulties managing this delicate balance, many dental teams are turning to patient billing services. 

But how much do patient billing services cost?

At DCS, our patient billing service starts at $700 per month and varies based on the number of locations you have.

When you use DCS Patient Billing services, the entire process is automated. This provides convenience for your patients, and frees up your team to provide better patient care. Automated billing also: 

• Is more accurate than doing the work by hand
• Gets faster results than snail mail
• Reduces the risk of embezzlement

This is a major improvement over manual patient billing, which requires piles of paperwork, continuous follow-up with patients, and supply costs for paper and postage. There’s also a higher likelihood of errors and more opportunities for theft. All of which can harm relationships with your patients, create more work for your team, and decrease your bottom line.

Everyone wins when you use DCS Patient Billing. Let us explain… 

What features are included in DCS Patient Billing?

Starting at just $700 per month, our patient billing services will:

• Issue payment links as soon as the balance is known (no manual processing)
• Deliver faster outreach with email and text messages
• Follow up automatically with regular friendly reminders by email or text
• Accept payment from all major credit cards and wallet apps, whether using mobile, tablet, or desktop
• Minimize the time and cost of issuing paper statements
• Monitor direct deposits and outstanding balances instantly

Read more: 3 ways patient billing services will take your dental business to the next level

When we say “automated,” you might be a bit hesitant because you don’t want technology to do the work for you. Your team may worry that automated billing puts their jobs at risk.

But our patient billing software can’t replace the relationships your team creates with your patients. Instead, it will replace the tedious, repetitive tasks (like stuffing envelopes), and the awkward work of calling patients to ask for payments. It reduces paperwork and handling time for payment deposits, too. 

That busy work takes up a lot of your team’s valuable time that’s better spent caring for patients and growing your business — things that only your team can do.

Speaking of…

How will DCS Patient Billing benefit my dental business?

The goal of DCS Patient Billing is to provide a better patient experience, help you collect more from patients, and reduce the ongoing busy work that manual patient billing requires from your team.

This digital convenience makes way for human connection by giving your team time back in their day, every day, to dedicate to patients in the office.  

These are benefits your business and your dental team will get from DCS Patient Billing: 

• Saved time and money. It takes a staff member a lot of time to handle dental patient billing, and both bills and payments spend days in transit via the postal service. Plus, the paper, ink, envelopes, and postage to send out statements cost money. With our patient billing software, invoicing is instantaneous and hands-free for your team, and making payments is easier for your patients. And it’s all handled automatically within our secure system for a flat fee. 
• Improved statement accuracy. Once insurance payments are posted, if there’s a patient balance leftover, the patient billing system automatically generates outreaches to the patient via email or text. Automated patient billing services sync with your practice management system (PMS), which ensures the outreach being sent to the patient matches their account balance in your software. 
• Enhanced patient relationships. The dental team will have more time in their day to dedicate to in-office patients, instead of spending hours on the phone reminding previous patients to pay their bill. Automated patient billing is more transparent, so it will improve payment communication overall. Your patients will see exactly what they owe and why they owe it — with their explanation of benefits included. 

There are also benefits for your patients when you use DCS Patient Billing: 

• Increased cost transparency. Your patient knows going to the dentist is going to cost money, but sometimes it isn’t clear what’s their part to pay. Their easy access to the online patient payment portal will provide those details securely and instantly, at any time from anywhere. 
• Ease of payment. Your patient portal will make it easy for patients to pay their balance, and will send them automatic reminders via text and/or email until they do. There are also financing options available. 
• A modern approach to dentistry. Patients love convenience, and they want to go to providers who are modern and efficient. With automated patient billing, you’ll prove that’s exactly what you are. 

Because patient billing and insurance billing are so intertwined in your revenue cycle, we recommend combining our patient billing services with our insurance billing services to increase claim accuracy as well as patient balance accuracy. It also further reduces the time your team spends on paperwork.

You’ll collect more from patients with less effort using automated DCS Patient Billing

To recap, our DCS Patient Billing services start at just $700 per month, and will provide your team with an automated, streamlined approach to collecting from patients. You will:

• Collect more, more quickly, and more often 
• Increase convenience and transparency with patients
• Decrease spending on mailing supplies (paper, envelopes, ink, and postage)
• Reduce the risk of embezzlement 
• Reduce the tedious busy work your team has to complete
• Give your team more time and focus to provide a wonderful patient experience.

Automated patient billing with DCS is a win-win for everyone. 

Our patient billing technology works best when paired with our full suite of revenue cycle management (RCM) services: Insurance verification, patient scheduling, insurance billing, and provider credentialing. 

You’ll collect more and worry less when you partner with DCS as your revenue cycle solution. One of our customers confirms her positive experience with our patient billing services: 

“We switched our patient billing to DCS, and it has been so much more efficient than our admin staff mailing statements and following up! It is convenient for our patients and balances are being paid much quicker than before. Thanks, DCS!” —Lisa Metzen of Eagle Ridge Dental

Collect confidently from patients while cultivating a lifelong relationship: Book a free 30-minute call with a friendly RCM expert.