Not many people outside of the dental industry know it, but the office manager is the heart of the dental office. You, as a dentist, need an office manager who can do it all, a jack of all trades, so to speak. So what makes a good dental office manager? It’s not an easy position to fill, because it requires such a specific skillset. Not to mention, working as an office manager can be stressful, busy and bear a heavy workload.

Knowing the ins and outs of dental software can get complicated at times. There are so many things to remember, how to properly run reports, making sure you are entering data correctly… It can be tedious. Well, tasks like updating your in-network fee schedules are in place for a reason. They’re how you maintain your dental practice and make money!

As a dental professional, your job is to understand the ins and outs of all things dental… but no one ever told you that you also need to know about the rules of dental insurance.

Outsourcing a service of any kind can feel like a huge decision. We know outsourcing your dental billing, specifically, is no exception. When your dental practice needs to add support from a third party, you need a group of people you can trust since they’re literally going to be getting your business paid.

What's the best dental billing company?

You’re a dentist who has been searching and searching for a solution to your low collections percentage and high outstanding insurance aging report. You’re starting to look into outsourcing your dental billing, and finding that there are a few things you may need in order to sign on with a remote dental billing company.

You’re looking to outsource your dental billing, but you’re nervous about handing your insurance receivables over to someone you barely know. How much do they actually know about billing or communicating with insurance? Will they know what to do in tough scenarios? Will they actually increase my collections percentage?

You’re a dentist whose administrative team is overworked and the person who takes care of billing has other responsibilities to tend to. Your collections percentage is down and your aging report is up. You’re searching for solutions such as outsourcing your dental billing. As you’re doing this research, you’ve come across Dental ClaimSupport and you can’t help but wonder: What makes you guys so different from the other choices?

Your front office is overwhelmed with checking patients in, answering the phones, running aging reports, posting payments and communicating with insurance companies. Whether you are a small dental practice or not, the billing process feels like a lot of extra work after you have dealt with everything else. Making sure claims went through and were paid correctly feels tedious and time-consuming. You’re ready for someone to take on some of the responsibility. You’re looking to outsource your billing so that the front office staff can focus on what’s in front of them, such as taking care of patients and answering phones, and overall making sure the office is running smoothly.

As you try to understand why your collections percentage is down at your dental practice, you begin to wonder if there is a resource to invest into that will mend your problem to help bring in more money. You need something (or someone) who will work well with your staff while also guaranteeing results. You know your business team would benefit from being relieved of some of the strain that comes with dealing with insurance companies, but you need to know if an outsourced dental billing company, like Dental ClaimSupport, is worth the investment and change. We get it, you need to weigh your pros and cons, and all of your options. Is outsourced dental billing even right for you? Is making a change like that worth the time and money?