As the revenue cycle manager of your Dental Service Organization (DSO) team, you’re aiming to set everyone up for success. You want your team to be in tip-top dental billing shape to service all dental offices at maximum efficiency.
After a few years of being credentialed with an insurance company, you might be notified that it’s time to be re-credentialed. Is it totally necessary? Does it take as long as becoming credentialed the first time? What information do they need? Do I have to do this for every insurance company I participate with? All of the sudden, whew, you’re overwhelmed and feeling stressed about getting this done.
You’re a dentist getting ready to sell your dental practice. Congratulations! You must have something exciting planned for the future. At this important turning point, you may be wondering how best to attract appealing offers with the least stress on yourself. You want to get the leg work started and do it right. There are a lot of moving parts in place, and you want to make sure it all goes smoothly.
Pictures aren’t just worth a thousand words in the dental world, they’re worth thousands of dollars. Literally! Are you aware of just how important image attachments are, such as pictures and x-rays, when you send an insurance claim? They help you get paid by insurance companies, and are oftentimes required, depending on the procedure. The most common way dentists capture these images is through an intraoral camera. Still, many practices don't have one.
You’ve just learned your dental team is considering outsourcing its insurance billing at your dental practice. As a member of that team, your mind is buzzing with questions.
You’ve just outsourced your dental insurance billing and now you’re thinking, “what do I do now?” You’re working with a company that’s supposed to take over the insurance billing that used to take up hours in your administrative team’s day, and now you’re wondering what’s next.
Have you ever sat down to watch a movie and looked at your phone the entire time? I think we’re all guilty of this! Then the movie ends and you realize you have nothing to take away from it. This is what happens when a dental office signs up to work with a dental billing company but doesn’t commit to accepting, or buying into the services it offers.
Do you accept multiple insurance plans at once from patients?
Have you ever had a patient leave your dental practice, and you weren’t sure why? Perhaps you got a call from a different dentist asking for their medical information and were left confused. It’s hard not to take it personally and wonder where you went wrong as a practice.
Nothing makes people feel more seen or heard than hearing a story they can relate to. Do you have an ever-present problem you’ve been facing at your dental practice? Does this problem look like a messy insurance aging report, low collections, or a stressed-out administrative team? You’re not alone in facing these kinds of problems as a dentist or an office manager.
