Dental patients notice more in your office than you might think. Sure, the top priority is to see a dentist who can give them amazing dental care, but the experience they have in your dental office can make or break their return rate. You can dramatically improve the dental experience with a simple step: by using a dental billing service.
Dental insurance billing is, to a lot of dental professionals, their least favorite part about working at the dental office. It’s complicated, tedious, time-consuming, and always challenging. But it’s also vital because claims are a major revenue source.
So you’ve heard about this service that you’re noticing more and more of your fellow dentists utilize: outsourced insurance billing. And from what you’ve heard, this service is helping dentists all over the country increase their collections percentage while also relieving their admin team of dealing with insurance companies.
When beginning any relationship, it’s important to set clear expectations. It lets each party know the other’s purpose in the relationship. When your dental practice starts working with a dental billing company it’s important to be clear about the scope of work, the benefits to expect, and timing involved.
Working with a dental billing service is a great tool for most dental practices. It can eliminate the strain that comes with dealing with insurance companies and streamline the billing process. However, working with an outsourced billing company isn’t always a good fit for every dental practice.
Whether you’re in the weeds of the dental billing process, or the person overseeing it, you need to know whether or not your process is working. If you keep facing patients who are confused about their benefits, a growing list of claim denials, or a low insurance collections percentage, it might be time to evaluate your current process.
When dentists decide to fix revenue problems, they often get to a point where they are trying to choose between hiring an experienced in-house dental biller or an outsourced dental billing company. It’s hard to determine which is the better fit for your dental practice if you’re in this position.
Working the insurance aging report is an important and time-consuming responsibility in dental billing. How does an insurance aging report work? Many billers struggle with knowing when to work the aging report, and how to fix problems with dental claims. It’s important to get this right because your income depends on it.
Dental claims get denied for a myriad of reasons. Sometimes claims don’t pay because of a mistake, or because the insurance has made a change to patients’ policies you weren’t aware of.
It’s no secret that the front office team of any dental practice is running the show that makes a dental practice profitable. They handle the volume of patients that come in, make sure schedules are organized and in place, and check that each patient’s insurance benefits are up to date and active. The dentist can’t perform services and get paid easily if these tasks aren’t completed.
