When you hired your front desk team, was dental billing training a part of their required experience? It’s common for a front desk team to be hired with little to no dental billing training, in the hopes that the team will learn on the job. Unfortunately, this can negatively impact your revenue. And it can even add stress to your team.
Dental case acceptance is a challenge many teams face. You want your patients to enjoy their best oral health. So if they don’t allow you to take care of their dental needs, you need to know what their concerns are.
Where do you start with outsourcing your dental billing? In this Q & A, our experts answer 5 of the most common questions dental professionals have about dental revenue cycle management services.
Your dental team has a lot on its plate. From insurance claims to patient billing, to patient check-in and out, to scheduling, to keeping everything in the office running smoothly - it’s easy to forget to complete tasks. When your dental team is trying to juggle all of this, typically the first task to slip through the cracks is the insurance claims process.
You’re a dentist who hired a dental billing service a few months ago. It’s been a transition for your team, and you’ve seen a few problems arise. You want to give this service a fair chance, so you’re wondering, “How do I handle a service complaint with my dental billing company?”
In the past 10 years, dentists outsourcing their billing has slowly become the new normal. Dental teams are tired of fighting with insurance companies when they could be attending to their patients and running the office.
Handling dental claim appeals can feel like you’re going into battle. All you want is to be paid for what you’ve earned as a dental provider. But constant change makes it hard to keep up with new rules. Updated codes, contracts, terms, and conditions, give dental insurance companies endless new reasons to delay or deny payment for insurance claims.
The health of your dental practice depends a lot on how you manage your overhead costs. Cost control is a huge challenge when running a dental practice. This combined with the need to generate revenue can cause stress to dentists with practices big and small. Outsourcing dental billing is a strategy that too many dentists dismiss as a luxury when it’s actually a proven cost-control strategy.
It’s common for dental providers to be credentialed with several different dental insurance plans. From DHMOs, to PPOs, to EPOs, the dentists in a practice may consider a range of plans they could accept in order to expand their patient pool.
When it comes to filing medical claims as a dental professional, confusion is inevitable. Especially if you don’t have a lot of experience handling medical claims. Understanding the fundamental differences between medical and dental claims can help your team avoid denials, reduce re-work, and collect more payments.
