Professional revenue cycle management maximizes your dental business revenue by minimizing the friction between treatment and payment.
Revenue cycle management services do this for you. Professional RCM services are an increasingly popular option for dental practices and groups looking to improve their income and simplify their workflows.
DCS is a full-service revenue cycle management company for dental businesses. We’re also your resource for information on the dental industry.
This article reviews 10 reputable dental revenue cycle management companies. We compare each company based on year founded, services offered, customer base, price, customer reviews, and employee reviews.
Our top 10 picks for dental RCM services
The details in this article were gathered from each revenue cycle management company’s website. Listed alphabetically:
- Access Healthcare
- CareStack
- DCS
- Dental RCM
- Dental Revenue Group
- Dental Robot
- eAssist Dental Solutions
- MHRCM
- Medusind
- Resolv Healthcare
1. Access Healthcare
Access Healthcare was founded in 2011 with headquarters in Dallas, Texas.
Services offered:
Front -End Revenue Cycle Services
- Patient Scheduling and Appointment Management
- Eligibility Verification & Benefits Checks
- Prior Authorization Services
- Patient Registration/ Patient Demographics
Mid-Revenue Cycle Services
- Charge Entry & Charge Audit
- Medical Coding Services
- Medical Coding Audit
- Clinical Documentation Improvement
- Revenue Integrity
Back-end Services
- Remittance Processing
- Accounts Receivable
- Denial Management
- Credit Balance
- Provider Enrollment and Credentialing Services
Customer base:
- Hospitals and Healthcare Systems
- Medical Billing Companies
- Dental Groups
Price
Access Healthcare does not list prices on their website. Contact a sales representative to learn more about their pricing.
Customer reviews
4.2 of 5 on Google Reviews.
Employee reviews
4.1 of 5 on Glassdoor.
2. CareStack
CareStack was founded in 2015 with headquarters in Kissimmee, Florida.
Services offered:
Revenue Cycle Receivables
- Analytics dashboard & scorecard KPIs
- Front office dashboard tracking
- Reporting
Pre-Organized Workable Lists
- Aging report summary
- Aging report detailed
Insurance Revenue Cycle Aging
- Claims module
- Insurance aging report
- Claims report
Patient Revenue Cycle Aging
- Patient aging report
- Text to pay
- Statements
Customer base:
- Dental practices
- Dental start-ups
- Groups or DSOs
- Mobile dental practices
- Specialists
Price
CareStack does not list prices on their website. Contact a sales representative to learn more about their pricing.
Customer reviews
4.2 of 5 on Google Reviews.
Employee reviews
3.9 of 5 on Glassdoor.
3. DCS (Dental Claim Support)
DCS was founded in 2012 with headquarters in Savannah, Georgia.
Services offered:
Provider credentialing
- Add in-network providers so you get consistent referrals from popular insurance networks
- Expand locations — our dental credentialing services take care of all the tedious paperwork
- Credential incoming doctors — our hands-off dental credentialing services get doctors credentialed and re-credentialed as needed
Insurance verification
- Updates your patient record three business days before the patient’s appointment
- Provides a detailed breakdown for every patient on your schedule
- Works with most PMS systems including Dentrix, Eaglesoft, Open Dental, and Curve
Insurance claims management
- Posts all insurance checks and EFTs
- Works and analyzes AR — insurance aging reports
- Takes care of proper adjustments, secondary electronic attachments, missing patient information, deposit detail match/reconciliations, and appealing denied claims
Patient billing
- Issues statements automatically, and provides easy payment options and friendly reminders
- Minimizes costs and time vs. paper statements
- Monitors direct deposits and outstanding balances instantly and automatically
Oral surgery billing
- Collects reimbursement from all available medical and dental benefits
- Understands available code sets and confirms that appropriate codes are selected
- Ensures all supporting documents are attached for successful claims
Customer base:
- Dental practices
- Dental start-ups
- Groups or emerging DSOs
Price
DCS pricing is based on the services you choose to bundle for your dental business. The more RCM services you use, the less you pay for each service. Our tiered pricing is explained on our website.
Customer reviews
4.9 of 5 on Google Reviews.
Employee reviews
4.7 of 5 on Glassdoor.
4. Dental RCM
DentalRCM is headquartered in Lincoln City, Oregon. Their year of founding was unavailable.
Services offered:
Insurance verification:
- Delivery 24 hours prior to treatment
- Special arrangement for RUSH IV
- Weekly & monthly IV report
- 100% accuracy & refund (In case of any lapse)
- Live IV dashboard with real-time appointment status
- Patient’s correct remaining maximums and deductibles
Claims collection and A/R calling
- Billing within 24 hours
- Claim confirmation within 48 hours
- AR follow-up within 15 days of billing
- Appeal management
- Adjustment recovery and reports
- Past A/R clean-up of unresolved claims
Credentialing
- All state Medicaid credentialing
- All state Medicare credentialing
- PPO credentialing
- HMO and federal plan credentialing
- Fee schedule negotiation
- Follow up on the status of every outstanding credentialing contract
Billing and patient statement
- Patients’ accounts analysis before sending statements
- On-call statements explanation to patients
- Patient statements & collection reports
- Patient collection services for bad debt
- We appeal before sending statements if due or denied by the insurer
Customer base:
- Dental practices
Price
DentalRCM does not list prices on their website. Contact a sales representative to learn more about their pricing.
Customer reviews
5 of 5 on Google Reviews.
Employee reviews
2 of 5 on Glassdoor.
5. Dental Revenue Group
Dental Revenue Group was founded in 2008 and is headquartered in Downers Grove, Illinois.
Services offered:
Revenue cycle management:
- Credentialing and enrollment
- Appointments and scheduling
- Eligibility verification and breakdown of benefits
- Coding and fees
- Account receivables and denial management
Dental billing auditing
Breakdown of benefits
Customer base:
- Dental practices
- Dental groups
- Orthodontists
- Periodontists
Price
Dental Revenue Group tiers prices based on volume and which service you select.
Revenue cycle management:
- Under $30k per month: 5.95 % of your collections
- Between $30k-$100k per month: 4.95% of your collections
- Between $100k-$150k per month: 3.95% of your collections
- More than $150k (corporate) per month: 2.95% of your collections
Breakdown of benefits (BOBs):
- Up to 300 BOBs: $1050 per month
- Up to 500 BOBs: $1450 per month
- Up to 800 BOBs: $2100 per month
- Up to 1000 BOBs: $2500 per month
Credentialing
- Initial year per new provider: $1000 per year
- Subsequent years per provider: $500 per year
Customer reviews
4.7 of 5 on Google Reviews.
Employee reviews
Dental Revenue Group is not yet listed on Glassdoor.
6. Dental Robot
Dental Robot was founded in 2018 with headquarters in Miami, Florida.
Services offered:
- Insurance Verification & Revenue Cycle Management
- EOB Postings & Claim Automation
- Patient Accounts Receivable
- Financial and Accounting Automation
- Front Desk Automation
- Data Automation
- Front and Back Reconciliations
- Accounts Payable Automation
- Accounts Receivable Automation
Customer base:
- Dentists
- DSOs
- MSOs
- Dental groups
Price
Dental Robot does not list prices on their website. Contact a sales representative to learn more about their pricing.
Customer reviews
Dental Robot does not yet have any Google reviews.
Employee reviews
Dental Robot does not yet have any Glassdoor reviews.
7. eAssist Dental Solutions
eAssist Dental Solutions was founded in 2011 with headquarters in American Fork, Utah.
Services offered:
- Dental insurance billing
- Patient billing add-on service
- Dental insurance verification
- Dental credentialing
- Dental accounting and bookkeeping
- EFT deposit and reconciliation
- Full schedule
- Online CE
Customer base:
- Dentists
- Dental groups
- DSOs
Price
eAssist tiers pricing based on your monthly collections and size of your practice. Their pricing is listed very clearly for each practice size, and each service on their website.
Customer reviews
4.9 of 5 stars on Google reviews.
Employee reviews
3.5 of 5 on Glassdoor.
8. MHRCM
MHRCM is headquartered in Round Rock, Texas. Their year of founding was unavailable.
Services offered:
- Approving patients for insurance
- Medical coding services
- Filing claims
- Settling the payments
- Managing the denials
- Report preparation
- Patient payment collection
- Account receivable management
- Practice management
Customer base:
- Dentists
- Dental groups
- Medical offices
- Therapy offices
Price
MHRCM does not list prices on their website. Contact a sales representative to learn more about their pricing.
Customer reviews
MHRCM does not have any Google reviews.
Employee reviews
MHRCM does not have any Glassdoor reviews.
9. Medusind
Medusind was founded in 2002 with headquarters in Orlando, Florida.
Services offered:
- Insurance eligibility and verification
- Dental billing
- Credentialing
- Accounts receivable and follow up
- Accounts clean up
- Fee schedule maintenance
- Payments and denial management
- Accounts payable outsourcing
Customer base:
- Dentists
- Dental groups
- Medical offices
Price
Medusind does not list prices on their website. Contact a sales representative to learn more about their pricing.
Customer reviews
2 of 5 stars on Google reviews.
Employee reviews
3.7 of 5 stars on Glassdoor reviews.
10. Resolv Healthcare
Resolv Healthcare was founded in 2022 with headquarters in Edmund, Oklahoma.
Services offered:
- Advanced A/R funding
- Patient treatment payment plans
- Medical billing services
- Provider credentialing
- Insurance claims management and patient billing
- Insurance verification
- Managed IT services
- Practice solutions consultants
Customer base:
- Dentists
- DSOs
Price
Resolv Healthcare does not list prices on their website. Contact a sales representative to learn more about their pricing.
Customer reviews
Resolv Healthcare does not have any Google reviews.
Employee reviews
3.7 of 5 stars on Glassdoor reviews.
How do you choose an RCM company that suits your needs?
You can compare all the information you see here, but you won’t know enough about a revenue cycle management company until you speak with them.
Consider the following when you make that appointment:
- Was the company’s sales representative easy to get in touch with?
- How did the conversation with the sales representative go?
- Were they pushy?
- Did they ask you any questions about your dental business?
- Are they transparent about pricing?
- What does the company’s RCM process look like?
- Did you understand what the role of your in-house team would be?
- Will you continue to communicate with a real person if you work with this RCM company?
Take notes during your conversation with the RCM company’s sales representative, and be sure to read between the lines.
When it’s time to make your choice, trust your instincts, and go with the company that will look out for your team and your revenue.
Related: Download our free Complete RCM Checklist
Revolutionize your financial health by choosing a reputable RCM company
DCS is a trustworthy, reputable revenue cycle management company. When you partner with DCS, you’re working with real people using advanced technology to ensure maximum revenue and results.
Here is one of many testimonials from satisfied clients:
“We have been working with DCS since January of this year, and I have to say they matched us with an outstanding person when Catherine (Cat) was given to us.
Cat has been amazing. She's great at communicating, gets back with me in such a timely fashion, and has a great sense of humor. It feels as if I've known her for years.
When sending over our EOBs (usually towards the end of the day), Cat gets to them the very next morning and has our totals back to us by the end of the day.
Thanks DCS for not only providing excellent service but for having staff that love doing what they do and doing it GREAT!”
-Google Review from Advanced Dental Associates.
Transform your dental practice's financial health. Request a call with our dedicated RCM expert.
Related Posts
Dental billing resources